What is UV-C?

UV-C is part of the ultraviolet light spectrum that is filtered out by the earth’s atmosphere. The “C” stands for the particular frequency of UV light that kills germs

Why is UV-C so effective at destroying germs?

UV-C light is highly effective at penetrating thin-walled germs like viruses and bacteria. The light alters the genetic structure of the germs, and they die.

Is this new technology?

No. UV-C has been used to kill germs for almost 100 years. The first usage was in France in 1909 to disinfect their water system. This technology is still used today in hospitals, commercial buildings and custom homes to kill germs.

How big is the product?

The Pluggable is about 7-inches tall and weighs approximately one pound.

Is the product expensive to operate?

No. The UV-C bulb uses less energy than a standard light bulb.

How long will the bulb last?

The UV-C bulb will last between 4,000 and 5,000 hours.

Will I need to replace the bulb?

Yes, after 4,000 hours the bulb will lose approximately 15% of its efficiency. To maintain optimum performance it is recommended to change the bulb.

How do I know when I need to change my bulb?

The bulb will flicker or change colors. That is an indication that the bulb is failing and needs to be replaced.

Does the Pluggable emit ozone?

No. The type of UV-C bulb used in the Pluggable is a special one that does not emit ozone out of the product.

How long is the warranty?

The Pluggable has a 1-year limited product warranty. See instruction manual for further warranty information.

Does the product require regular cleaning or maintenance?

The only recommended maintenance is to replace the UV-C bulb.

Where should I use the product?

The Pluggable can be used at home in an office environment, hotel rooms, doctor’s office, or anywhere indoors where there is a desire or need to sanitize the air and fights odors. The Pluggable is ideal for small rooms like the bathroom or bedroom. It is also great in pet areas or next to the diaper pail in the baby’s room. The Pluggable is not designed for outdoor use.

Is the product safe around children or pets?

Yes. The Pluggable is as safe as any other device that uses 120V of electricity. While all children and pets are advised not to play with the unit, there are no additional safety risks. The Pluggable is cool to the touch and safe around children and pets.

If I buy the Pluggable, will I get sick?

The purchase of a Pluggable does not prevent illness.

If you have further questions, please contact us at 1-866-603-5900